Keuntungan Menggunakan Booking Reference
Menggunakan booking reference memberikan beberapa keuntungan, di antaranya:
Booking reference adalah nomor referensi pemesanan tiket pesawat yang sangat penting dan berguna bagi para pelanggan. Nomor referensi ini bisa digunakan untuk melakukan perubahan pada tiket pesawat, memeriksa status penerbangan, dan melakukan check-in secara online. Dengan menggunakan booking reference, pelanggan bisa lebih mudah dan efisien dalam mengurus perjalanan mereka.
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One flight is a segment. Thus a non-stop round trip consists of two segments, a round trip with connection of at least 4 segments. Add a hotel and you get another segment. Add a rental car: another one. The industry average is about 2.5 flight segments per ticket. There is also the term “passive segment”. A passive segment (or passive booking) is a segment entered in a GDS that does not result in a ticket being issued. Typically passive segments are used by agents to generate itineraries or make notes. Passive segments are also used to enter bookings made outside the respective GDS in order to capture those bookings for further processing (e.g. back office processes such as expense management, etc.).
CRS (Central Reservation System)
A CRS is a Central Reservation System which is the airline reservation system – sometimes used along with a GDS (Global Distribution System) which is the distribution system (see difference here). The term CRS is not used so much any longer as it became part of a bigger system: the Passenger Service System (PSS) – which we will look at in a different post.
Open-jaw/Multi-destination
Open-jaw bookings can be one of the following: Destination open-jaw, where a passenger flies from one city to another but returns to the original city from a different place (MIA-FRA, MUC-MIA), origin open-jaw, where the passenger leaves from one city to another but returns to a different place (MIA-JFK, JFK-FLL), or double open-jaw with two totally separate legs (MIA-JFK, BOS-FLL). Using different airports in the same city is not considered an open-jaw, so MIA-JFK, EWR-MIA would still be a return trip as both airports are considered to be in New York. The open gaps between the cities show on the itinerary as ARNK, the same code that shows on an airline or agency’s GDS, which means “arrival unknown”. The reason for this is that airline reservation systems (and major GDSs) require the segments following on sequentially, so arriving at one city and then departing from another will cause the system to return an error message. The ARNK field tells the system that this is intentional and also allows for the ticketing system to blank the unused coupons of a ticket.
Ancillary services or merchandising:
Ancillary revenues are revenues introduced in the US in 2008 by almost all major airlines following the example of profitable low-cost carriers. Passengers pay extra for services which were previously included in the fares. An example of this is the baggage fee. In 2008, airlines had already earned more than USD 10.25 billion with ancillary revenues. One of the only airlines not introducing baggage fees was Southwest Airlines: their PSS was unable to process ancillary fees such as bag fees. Southwest converted this into the marketing campaign “Bags fly for free.” In 2014, airlines collected a staggering $38 billion in so-called “ancillary” revenues, which represents around 5 % of their total revenue. For some tickets, a merchandising revenue of up to 70 % of the total trip prize is not so far-fetched any longer.
A booking reference (also known as a PNR code and record locator) is a unique identifier assigned to a reservation made with an airline. When you book a flight, this code — a combination of letters and numbers — is generated to identify and manage your booking.
A booking reference is used to retrieve, manage, and confirm the details of a flight when contacting airline customer service. It allows you to access your flight details, check in online, and choose seats.
The booking reference serves as proof that a reservation has been made and paid for. It helps avoid confusion or disputes about whether a booking exists and what services have been confirmed.
While it’s most commonly associated with airlines, this term is also sometimes used in hospitality. For example, after reserving a room at a hotel, you can use this code to confirm your stay dates, request special services, check in, or contact the hotel for any modifications or cancellations.
Frequently asked questions
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Booking reference atau nomor referensi pemesanan adalah informasi penting yang diberikan oleh maskapai penerbangan atau agen perjalanan setelah kamu melakukan pemesanan tiket pesawat. Nomor referensi pemesanan ini berfungsi sebagai tanda bukti bahwa kamu telah memesan tiket pesawat dan akan digunakan sebagai referensi ketika kamu melakukan perubahan atau memeriksa status penerbanganmu.
Cara Mendapatkan Booking Reference
Setelah kamu melakukan pemesanan tiket pesawat, maskapai penerbangan atau agen perjalanan akan memberikan kamu nomor referensi pemesanan. Nomor referensi ini biasanya dikirimkan melalui email atau SMS. Jika kamu tidak menerima nomor referensi pemesanan, kamu bisa menghubungi maskapai penerbangan atau agen perjalanan untuk meminta nomor referensi tersebut.
Cara Menggunakan Booking Reference
Booking reference sangat penting ketika kamu ingin melakukan perubahan pada tiket pesawatmu, seperti mengganti jadwal penerbangan atau mengubah rute penerbangan. Kamu juga bisa menggunakan nomor referensi pemesanan untuk memeriksa status penerbanganmu atau melakukan check-in secara online.
Untuk melakukan perubahan pada tiket pesawat, kamu bisa menghubungi maskapai penerbangan atau agen perjalanan dan memberikan nomor referensi pemesananmu. Mereka akan memproses perubahan tersebut sesuai dengan ketentuan yang berlaku.
Untuk memeriksa status penerbanganmu, kamu bisa mengunjungi website maskapai penerbangan atau menghubungi customer service dan memberikan nomor referensi pemesananmu. Mereka akan memberikan informasi terbaru tentang status penerbanganmu.
Untuk melakukan check-in secara online, kamu bisa mengunjungi website maskapai penerbangan dan memasukkan nomor referensi pemesananmu. Kamu akan mendapatkan boarding pass yang bisa dicetak atau disimpan di ponselmu.
